Keynote
The Language of Behavior
Practical Tools to Reduce Conflict and Improve Communication
Understand what behavior is communicating and respond in ways that reduce conflict, improve communication, and prevent escalation.

“Behavior is communication. The question is what it's telling us.”
Every keynote is tailored to the audience, event goals and the problems they are facing.
What it's about
What is behind the behavior
Charle helps audiences look past the behavior in front of them to what is driving it, and gives them practical tools to respond effectively, including when a situation starts to escalate.
Ideal for: Associations and conferences, corporate and leadership teams, healthcare and human services organizations, education, and other people-focused organizations.
Audience Outcomes
What your audience walks away with
- An understanding of what is driving behavior, not just what it looks like
- Ways to respond to difficult behavior instead of reacting to it
- Practical de-escalation strategies for when a situation heats up
- Clearer communication when stress is high
Planning an event?
Bring “The Language of Behavior” to your audience
Tell us about your event and your audience. You'll hear back within 1 to 2 business days.